Last updated: August 19, 2026
Raúl Miguel Sarante (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information collected through raulmsarante.com.
This Privacy Policy explains what personal information we may collect, how and why we use it, when it may be shared, how long it may be retained, and the choices and rights that may be available to you.
By using this website or providing personal information through it, you acknowledge the practices described in this Privacy Policy.
1. Data Controller and Contact Information
The person responsible for the processing of personal information collected directly through this website is:
Raúl Miguel Sarante
Santo Domingo, Dominican Republic
Email: INFO@RAULMSARANTE.COM
Website: raulmsarante.com
If you have questions regarding this Privacy Policy or the processing of your personal information, you may contact us using the email address above or through the website’s Contact page.
2. Personal Information We Collect
Depending on how you interact with the website, we may collect personal information such as:
- Name and surname.
- Email address.
- Billing and shipping address.
- Telephone number, when required for an order or delivery.
- Information about artworks or products purchased or commissioned.
- Order, transaction, and shipping information.
- Communications sent through the Contact page or by email.
- Newsletter subscription information.
- Technical information associated with your use of the website, such as IP address, browser type, device information, and similar technical data, where collected.
- Cookie and similar technology information, where applicable.
We only request information reasonably necessary for the purposes for which it is collected.
3. Payment Information
Payments for purchases made through raulmsarante.com are processed through PayPal.
When you make a payment, your payment information is processed within PayPal’s payment environment and is subject to PayPal’s applicable terms, security procedures, and privacy practices.
Raulmsarante.com does not directly collect or store your complete credit or debit card information when the transaction is processed through PayPal.
We may, however, receive and retain information necessary to identify and administer the transaction, such as payment confirmation, transaction identification, amount paid, order status, and other information provided by PayPal in connection with the purchase.
4. How We Use Personal Information
Personal information may be processed for the following purposes:
- To receive, process, and fulfill orders.
- To process commissions for personalized artworks.
- To communicate with Customers regarding purchases, payments, commissions, shipping, claims, exchanges, cancellations, or other order-related matters.
- To arrange domestic and international shipment of purchased artworks.
- To provide tracking and delivery information.
- To respond to questions or messages submitted through the Contact page or by email.
- To administer the 14-Day Exchange Guarantee and other claims or remedies described in our Terms and Conditions.
- To prevent or investigate fraud, unauthorized transactions, or security incidents.
- To maintain business, transaction, tax, accounting, and administrative records.
- To comply with applicable legal or regulatory obligations.
- To send newsletters or promotional communications when the recipient has subscribed, consented, or when otherwise permitted by applicable law.
- To maintain, secure, analyze, and improve the operation and performance of the website.
We will not use personal information for purposes that are incompatible with those described in this Privacy Policy unless permitted or required by applicable law.
5. Legal Bases for Processing
Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following:
- Performance of a contract: when processing is necessary to process an order, commission an artwork, arrange shipment, or otherwise fulfill our obligations to the Customer.
- Consent: when you voluntarily subscribe to marketing communications or provide consent for a particular processing activity.
- Legitimate interests: when reasonably necessary to operate and protect the website, communicate with Customers, prevent fraud, improve our services, or administer our business, provided those interests are not overridden by applicable individual rights.
- Legal obligations: when processing or retaining information is necessary to comply with applicable laws, regulations, tax obligations, accounting requirements, legal claims, or lawful requests from authorities.
6. Sharing of Personal Information
We do not sell personal information.
We may share personal information only when reasonably necessary to operate the website, process purchases, fulfill orders, provide services, or comply with applicable legal obligations.
Depending on the transaction and services involved, personal information may be shared with categories of recipients such as:
- PayPal, for payment processing and transaction administration.
- Shipping carriers and logistics providers, as necessary to deliver orders and administer shipping claims.
- Website hosting, e-commerce, security, email, and other technical service providers, where necessary for the operation and protection of the website.
- Professional advisers, such as legal or accounting professionals, when reasonably necessary.
- Government authorities, courts, regulators, or law-enforcement authorities, when disclosure is required by applicable law or a valid legal process.
Service providers receive only the information reasonably necessary for the services they perform and process information according to their own applicable terms, privacy practices, contractual obligations, and legal requirements.
7. International Data Transfers
Because we sell and ship artworks internationally and may use service providers operating in different countries, personal information may be processed or transferred outside the country in which you reside.
Where required by applicable law, reasonable measures will be used to ensure that international transfers of personal information are subject to appropriate safeguards.
Third-party providers may also process information internationally in accordance with their own privacy policies and applicable legal requirements.
8. Data Retention
Personal information will be retained only for as long as reasonably necessary for the purposes for which it was collected and as necessary to comply with applicable legal, tax, accounting, contractual, fraud-prevention, dispute-resolution, and recordkeeping requirements.
The retention period may therefore vary depending on the type of information and the purpose for which it is processed.
Information associated with purchases may be retained for a longer period when necessary to maintain transaction records, respond to claims, establish authenticity or provenance records, comply with tax or accounting obligations, or establish, exercise, or defend legal claims.
When personal information is no longer reasonably necessary, it may be deleted, anonymized, or otherwise disposed of in accordance with applicable requirements and reasonable business practices.
9. Cookies and Similar Technologies
Raulmsarante.com may use cookies and similar technologies that are necessary for the website and online store to function properly.
Depending on the services and technologies enabled on the website, cookies or similar technologies may also be used for purposes such as:
- Maintaining shopping-cart and checkout functionality.
- Remembering preferences.
- Website security and fraud prevention.
- Measuring website traffic and performance.
- Analytics.
- Advertising and measuring advertising performance, where applicable.
Where required by applicable law, non-essential cookies or similar technologies will be used subject to the appropriate consent or preference mechanisms.
You may also be able to manage certain cookies through your browser settings. Disabling necessary cookies may affect the functionality of the website, shopping cart, or checkout process.
10. Marketing Communications
We may send newsletters, information about new artworks, exhibitions, products, or other promotional communications when you have subscribed or when such communications are otherwise permitted by applicable law.
You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the communication, where available, or by contacting INFO@RAULMSARANTE.COM.
Unsubscribing from promotional communications does not prevent us from sending transactional or administrative communications that are necessary in connection with an existing order, payment, shipment, claim, exchange, or other business relationship.
11. Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure. Therefore, while reasonable measures are used to protect personal information, absolute security cannot be guaranteed.
Payment information is processed through PayPal as described in the Payment Information section of this Privacy Policy.
12. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:
- Request access to personal information held about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information, where applicable.
- Object to or request restriction of certain processing.
- Withdraw consent when processing is based on consent.
- Request portability of certain personal information, where applicable.
- Opt out of certain marketing communications.
- Exercise other privacy rights provided under applicable law.
To submit a privacy request, contact INFO@RAULMSARANTE.COM.
We may request information reasonably necessary to verify your identity before processing certain requests.
Some requests may be subject to exceptions or limitations permitted by applicable law, including circumstances in which information must be retained to comply with legal obligations, maintain transaction records, prevent fraud, resolve disputes, or establish, exercise, or defend legal claims.
13. California Privacy
If you are a California resident, additional privacy rights may apply to you under applicable California privacy law.
Depending on the applicability of those laws and subject to their requirements and exceptions, those rights may include rights relating to access, correction, deletion, and information about the collection, use, or disclosure of personal information.
Raulmsarante.com does not sell personal information.
Where applicable law provides additional rights, requests may be submitted to INFO@RAULMSARANTE.COM.
14. European Economic Area and United Kingdom
If you are located in the European Economic Area or United Kingdom and applicable data protection law applies to the processing of your personal information, you may have rights including access, rectification, erasure, restriction, objection, portability, and withdrawal of consent where processing is based on consent.
You may also have the right to lodge a complaint with the competent data protection supervisory authority in your country.
The legal bases described in this Privacy Policy apply where required under applicable data protection law.
15. Dominican Republic
Personal information processed in connection with our operations in the Dominican Republic is handled subject to applicable Dominican data protection and electronic-commerce requirements, including, where applicable, Law No. 172-13 on the Protection of Personal Data and Law No. 126-02 on Electronic Commerce, Documents and Digital Signatures.
Nothing in this Privacy Policy is intended to restrict privacy or consumer rights that cannot legally be excluded under applicable Dominican law.
16. Third-Party Websites and Services
Raulmsarante.com may contain links to third-party websites or use third-party services, including payment, shipping, social-media, or other external services.
Their collection and processing of personal information are governed by their respective privacy policies and terms. Raúl Miguel Sarante is not responsible for the privacy practices of independent third-party websites or services.
We encourage you to review the applicable privacy policies before providing personal information to third parties.
17. Children's Privacy
Raulmsarante.com is not intended to knowingly collect personal information from children for the purpose of selling artworks or other products.
If we become aware that personal information from a child has been collected in circumstances requiring parental or legal authorization and such authorization has not been provided, reasonable steps will be taken to delete the information where required by applicable law.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, service providers, or applicable legal requirements.
When this Privacy Policy is materially updated, the “Last updated” date at the top of this page will be revised.
We encourage users to review this Privacy Policy periodically.
19. Contact
For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Raúl Miguel Sarante
Santo Domingo, Dominican Republic
Email: INFO@RAULMSARANTE.COM
Website: raulmsarante.com